Clinic Policies

Please arrive 10-15 minutes prior to your scheduled appointment time to allow adequate time to find parking, fill out any necessary paperwork, and prepare for your appointment. Tardiness will be reflected in the appointment time so as not to affect other appointments. Check your email! Save time by filling out your intake form electronically prior to your visit. 

We require 24-hours' notice to cancel all appointments. Cancellation within 24 hours is subject to a 100% charge of the appointment cost. Late cancellation fees can not be billed to insurance. Please be kind and cancel in advance. Your cooporation is appreciated.

Face masks are no longer considered mandatory as per the Provincial Government, CMTO, and CCO. If you wish to continue to wear a mask during your visit we encourage you to do so, and if you would prefer your practitioner to wear their mask they will certainly oblige.  Covid-19 screenings are no longer required prior to each visit, but for the safety of our patients and staff we ask that clients self-monitor and reschedule if they are experiencing any of the following:
- cold/flu symptoms
- fever and/or chills
- nausea and/or diarrhea